| Bard's James Webb Telescope error | 2023 | ~$100 billion in Alphabet market value wiped out (7.7% share drop) | Google/Alphabet, investors | Bard (Google, powered by LaMDA) |
| Mata v. Avianca - fabricated legal citations | 2023 | $5,000 court sanction (joint, against both lawyers and firm) | Roberto Mata (plaintiff), Avianca Airlines (defendant), Steven Schwartz and Peter LoDuca (Levidow, Levidow and Oberman) | ChatGPT (OpenAI) |
| Moffatt v. Air Canada - chatbot bereavement fare | 2024 (ruling; incident occurred Nov 2022) | CA$812.02 (fare difference plus interest plus tribunal fees) | Jake Moffatt (customer), Air Canada | Air Canada's website chatbot (unnamed) |
| AI Overviews 'pizza glue' incident | 2024 | No direct financial penalty - reputational damage, PR crisis | Google, general public/users | Google AI Overviews (Gemini-based) |
| 9.11 vs 9.9 math comparison error | 2024 | No financial penalty - reputational/credibility damage | ChatGPT and other LLMs broadly, general public | Multiple models (not one company) |
| Whisper medical transcription hallucinations | 2024 (reported) | No confirmed financial penalty found - patient-safety risk flagged by researchers | OpenAI, Nabla (deployer), 45000+ clinicians / 85+ health systems | Whisper (OpenAI), via Nabla |
| Deloitte Australia government report | 2025 | Partial refund of AUD $440,000 contract (exact amount undisclosed) | Australian Dept. of Employment and Workplace Relations, Deloitte Australia, Chris Rudge (Sydney University) | Azure OpenAI GPT-4o (via Deloitte) |